This service is available only to customers who have upgraded to Stripe Connect+ and who have existing active subscriptions currently running on a Legacy or Enhanced Stripe connection.

ThriveCart’s White Glove Service uses an internal, proprietary migration tool to assist with moving eligible subscription data from a Legacy/Enhanced Stripe connection to Stripe Connect+. Migration is performed by ThriveCart’s Customer Service team with customer authorization.

By opting into this service, you authorize ThriveCart to review your live products and update any remaining Legacy/Enhanced Stripe connections to Stripe Connect+ where required for migration compatibility.

Only active, ongoing subscriptions are eligible for migration.

• ThriveCart makes reasonable efforts to ensure migrations are completed safely and without disruption.
• Most migrations are completed within minutes; however, completion times are not guaranteed.
• Customer-facing billing and dashboard functionality are expected to remain uninterrupted, but ThriveCart is not responsible for issues arising from third-party systems or Stripe-related limitations.

While Stripe Connect+ provides access to advanced features, improved data, and enhanced payment tools, ThriveCart does not guarantee specific increases in revenue, payment success rates, or fraud prevention outcomes.

Stripe is a third-party platform. ThriveCart is not responsible for Stripe service availability, policy changes, or limitations that may impact migration or subscription performance.

These Terms & Conditions are governed by and construed in accordance with the laws applicable to ThriveCart’s primary place of business, unless otherwise required by law.